Q1. How do I purchase on the site?
To order your purchase :
1. Click the “Add to cart” button on the products you wish to purchase.
2. Click “Continue Shopping” to continue adding other products into the cart or click “Checkout” to proceed your payment for the products.
3. You’ll reach a login page where you need to log in your account using your Username and Password. If you don’t have an account created yet, you need to register an account before you proceed with your payment.
4. You’ll need to confirm your shipping address on the “Shipping Address” page and click the “next” button.
5. From here, you need to select your shipping methods and click the “next” button.
6. Next, you’ll need to choose your payment method then click the “next” button.
7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and conditions.
8. Click “Confirm Order” to complete the order.
Q2. How to change my personal information and shipping address?
1. Log-in your account
2. Click on “Account Maintenance”
3. Edit your account information and Shipping address
Q3. I forgot my Password for my account. What should I do to retrieve it?
1. Click on “Lost Password?” and fill in your email that used to register the account in the box.
2. Click Submit.
3. A verification token will be sent to you.
4. Once you have received the token, you will be able to choose a new password for your account.
Q4. Can I cancel an existing order that has been made?
Yes, only if the order is still on pending status. Please send an email to our customer service email at legacysports@gmail.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
Orders that are in shipping or shipped will not be cancelled.
Q5. What is the product’s transaction currency?
All product transaction currency will be done in RM.
Q6. How long does the delivery usually take?
Delivery usually will take about 7 days to 14 days.
What if I still have doubts?
Sorry that we’re unable to clear your doubts in the FAQ page. Please kindly send us an email to azuralgc.sports@gmail.com to clear your doubts.
